Named Client Success Manager
PROVIDER PROBLEMS
Pain Points
Inability to ensure uniform customer experience and management
Ensuring Recurring revenue is a consistent challenge
Finding and managing qualified delivery partners is challenging
Difficulty in retaining existing customers and partners
Problems creating new Solutions from preexisting capabilities
Bespoke offerings cannot be turned into scalable and repeatable catalogs
Ineffective GTM strategies and market access challenges
Billing management issues due to billing through hyperscalers
WHO CAN WE HELP?
(PROVIDER PROGRAMS)
Infrastructure Provider Program (IPP):
Enable providers to create scalable and repeatable Solutions out of their world-class infrastructure stack.
Service Provider Program (SPP):
Enable providers to convert professional & managed service offering into standard solutions that can be delivered to customers across the globe
Technology Provider Program (TPP):
Take pre-built products and technologies to a larger ecosystem by bringing it into a standard solution catalog
How Can we help?
(Indreka)
Launch Solutions: Reduce time to market by creating a sustainable and scalable Solution catalog that serves a large and untapped customer base.
Sales Intelligence: Insights on various customer engagement metrics for Solutions such as usage, frequency, popularity, etc. to drive adoption and better serve your customers.
Solution Experience: Improve customer experience by leveraging data gathered from other Solutions into your new Solution.
Tenant Management: Get access and lifecycle management for all your partners and customers.
Billing: Ensure direct revenue recognition by billing customers directly from our interface.
Integrated Support: Extend support to all your customers and address any partner concerns.
What problems can we help solve?
(Solution Catalog)
Cloud Infrastructure Solutions:
- Compute
- Storage
- Operating System
- Containers
- Database
- Network
Cloud Management Solutions:
- Cost
- Asset
- Security
- Performance
- Reliability
- DevOps
Cloud Data Solutions:
- Data Warehouse
- ETL Pipeline
- Business Intelligence
- AI/ML
WHY CAN WE HELP?
(CUSTOMERS & PARTNERS)
OUR PARTNERS
Our Partners help you by :
Understanding your offering and helping you create an effective GTM
Helping you cover large geography/segment
Connecting you to the customer in need
Delivering Solutions on your behalf to customer
Providing skilled resource to understand/sell your offering
WHY CAN WE HELP?
(CUSTOMERS & PARTNERS)
OUR CUSTOMERS
Our vast experience in solving cloud problems of customers from various industries, verticals, geographies, and size helps you :
Accelerate cloud journey for your customers
Provide the right Solution for specific customer problems
Enhance customer experience by cataloging Solutions
OVER AND ABOVE
WE OFFER....
24x7 Support
WAR Rooms for Major Incidents
Flexible Pricing Models
Bespoke Solution Stacks Across Providers
$750M
Consumption Under Management
$50M
Annual Savings Delivered
60%
Increase in Engineering Efficiency
3000+
Global End Customers
800+
Global Partners
6+
Global Providers
100+
Cloud Certified Engineers
30+
Technologies Supported
10+
Countries Served
"Centilytics has worked upon the promise and delivered on integrating with our partner/customer portal CloudQuarks, which helped us create a seamless integration for them. This carries to our CMP, TrackmyCloud which has 600+ of our partners/customers access on the platform. The success of this integration shows the agility and capability of Centilytics’ engineering. The team has been very supportive and guided this customized request to full closure within 3 weeks. Looking forward to many more of these successful initiatives!"
Alam Shaikh
AWS Practice Leader
"We wouldn't be able to achieve the outcome [audit clearance] without Centilytics' cloud management platform offering which fed into the larger Data#3 cloud management platform offering. On the audit day, the contribution of Centilytics team along with Data#3 team absolutely led to the successful outcome."
Phil Redmond
General Manager Services
"Centilytics has worked upon the promise and delivered on integrating with our partner/customer portal CloudQuarks, which helped us create a seamless integration for them. This carries to our CMP, TrackmyCloud which has 600+ of our partners/customers access on the platform. The success of this integration shows the agility and capability of Centilytics’ engineering. The team has been very supportive and guided this customized request to full closure within 3 weeks. Looking forward to many more of these successful initiatives!"
Alam Shaikh
AWS Practice Leader
"We wouldn't be able to achieve the outcome [audit clearance ] without Centilytics' cloud management platform offering which fed into the larger Data#3 cloud management platform offering. On the audit day, the contribution of Centilytics team along with Data#3 team absolutely led to the successful outcome."
Phil Redmond
General Manager Services
